Family First » Gloria Starr Servings Families Online since 1998 Fri, 02 Oct 2015 20:25:31 +0000 en-US hourly 1 10 Tips for Good Cubicle Etiquette Thu, 17 Feb 2011 15:21:27 +0000 post thumbnail

Recently, it was announced the average sized cubicle is 6 feet by 6 feet. The majority of American office workers spend their day in a space that is barely bigger than they are.

If you have a job or have had a job where you are in a cubicle, you know how annoying it can be to have a noisy neighbor. Here are 10 tips from etiquette expert Gloria Starr to help make your “neighborhood” a little nicer and you can just hope your co-workers take your cue. If you are the manager, you might think about passing these tips along to your folks too.

  • Respect others’ privacy and try not to listen to conversations.
  • Snacking in your cube can be noisy and the smell may offend others – think about taking a quick break to the coffee area or lunch room.
  • If you need to have a confidential conversation, move into a conference room or walk outside the building. Treat your workspace as if you are having an open conversation at all times.
  • Wait to be invited into a cubicle. Don’t try talking over the walls – you may be disturbing someone even if you think you are being more efficient.
  • Avoid speaker phone – the ultimate in disrespect to your colleagues. Speak softly; your voice does carry no matter how quiet you think you are being.
  • Even sign language communication while someone is on the phone is an interruption. Wait for them to get off the phone.  
  • Use minimal decoration in your cubicle –excessive photos and mementos can be a distraction.
  • Listening to music, an iPod or your cell phone is not appropriate for a cubicle.
  • Avoid making personal calls in your cubicle – not everyone is interested in your love life or personal issues.
  • An organized cubicle free of clutter and mess is respectful to your co-workers and puts forth a better impression for your supervisor.

For more etiquette tips, please visit Starr’s website at

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The Difference Between Class and Influence – The 4 Influencers of Class Tue, 25 Jan 2011 15:08:09 +0000 post thumbnail

Have you ever found yourself saying “That’s a classy lady” or “He’s one classy guy?”

What does that mean exactly? Don’t we all hope to be described that way? Don’t we want our children to know what that mean too?

Etiquette and communications expert Gloria Starr can tell us what it means. “What you do is the substance of class and the way you do it is the style of class,” she writes. “Class is an inner quality that does not relate to financial status or family background. It is the essential qualities of integrity, intelligence, sophistication, generosity of spirit, grace under pressure and ambassadorship skills.”

She has presented four areas that define class.

  • How You Look
  • How You Behave
  • What You Say
  • How You Say It

She points out that just because you have influence, fame or money, does not automatically mean you have class. Her examples include certain athletes and celebrities; they have influence but not necessarily class.  

This is something very important to stress to your children. Their role models may not behave in the best way.

How You Look

You don’t have to wear the latest fashions to dress with class, Starr says. Wearing clothes that look good and compliment your coloring displays class.

She recommends the 10-point system. For women, score your outfit with everything you are wearing – shoes, stockings, hat, belt, etc. When you have 10 points, you have the right mix. Less is boring; more is over the top.  For men, your suit counts as a point. If it has an interesting pattern, give yourself another point.  Give yourself one point each for a patterned or colored shirt, cuffs that are a different color, cuff links, tie tack, collar pin, patterned socks or an interesting belt buckle.

She also recommends a signature piece – her favorite is a hat. She says interesting hats help her with getting upgraded on flights and getting better tables at restaurants. Beautiful and interesting shoes can also have the same effect.

How You Behave

Your behavior is a perfect indicator of what’s going on inside you – showing grace under pressure, being respectful (even if you don’t feel like it is deserved), using polite words such as “please” and “thank you” also show your class.

What You Say and How You Say It

Be clear and articulate. Use words with two, three or four syllables. Avoid slang, vernacular and of course swearing. It leaves such a good impression when you can say what you mean clearly and politely.

When you follow these behaviors, you not only impress others with your composure and grace, you also are a perfect role model for your children. If you don’t show them class, who will?

Learn more about Starr, her experience, her business etiquette materials and etiquette training seminars at

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What’s the Best Color to Wear for a Job Interview? Mon, 17 Jan 2011 13:37:56 +0000 post thumbnail

In this increasingly competitive work environment, you want to convey the right message when it comes to how you dress, especially when you are interviewing for a new job.

Many offices have cooled down the power dressing from even a decade ago but the colors still send messages, even if your office if business casual.

Business etiquette expert Gloria Starr, author of 9 books and an etiquette consultant to royalty, offers her tips on how to convey the message you want. What you want is to show confidence, sincerity and reliability, according to Starr.

Here’s her run down on the rainbow:

Black – not the best because, although it does convey sophistication, it can also come off as dark and depressed. Starr says to add some other color to your outfit if you choose black.

Red – conveys power and strength, no fear of standing out and getting noticed, but it can definitely come off as too much if overdone. Take care wearing red.

Beige – Starr says even in the summer months, the darker, the better.  Wearing beige may make you fade into the woodwork. She recommends ivory instead. 

White – stark white looks too washed out for most women so add color, says Starr. Avoid white shoes and chose an off-white or ivory color to help tone-down the brightness a bit.

Green – deep , rich shades of green such as emerald are good. Starr says to avoid the more yellowish and brownish greens such as khaki or lime.

Pink – not just for the ladies! Starr says this is a great communicator color. She recommends salmon or pink shirts for men. Pink can soften a dark suit for women.

Purple – depends on where you are. For the most part, dark purple conveys elegance and authority although Starr warns that in some cultures, purple signifies death and mourning.

Yellow – you will come off as having a bright, sunny disposition especially in the winter months. She says to avoid mustard-toned colors.

Brown – accent this with blue, pink, ivory or yellow.

Orange – another good communicator color, unless its bright orange and then they may tell you to go home. A soft peach or medium orange for either men or women is a better choice.

Patterned or Plain? The better choice is plain. Patterns are for accents like a scarf or tie, or the blouse underneath the jacket.

The number one BEST color?

Navy Blue – Starr says studies show a dark blue color inspired confidence and that more interviewees get the job when they’ve worn a navy suit to the interview.  It works for both interviews and around the office.

Starr offers all kinds of business coaching and etiquette help. She runs training courses including a Modern Day Finishing School of Adults. She also offers mentoring, certifications, educational DVDs, CDs and her books so check out her website at

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